Android and iOS devices will only support one to one lines (one phone number registered to one user).

Call forwarding and Single Number Reach have been temporarily disabled. Please be aware that some features of Jabber VoIP have been disabled to improve performance.If using Jabber on a windows or mac based computer you will need to tell Jabber to 'Use my computer' for calls.Note: If a phone line is not linked to your username in the VOIP database it will not appear in Jabber. Jabber will register/display your phone number based on your login information.Enter your full AppState Email Address when prompted and then authenticate with your AppState credentials.

Launch Jabber on your computer or mobile device.

Android and iOS devices will only support one-to-one lines (one phone number registered to one user).

Launch the Cisco Jabber App and sign in with your AppState credentials.

On your mobile device open the 'Play Store' for Android or the 'App Store' for iOS and search for Cisco Jabber and download to your device.

Jabber is also available for download here if Software Center or Self Service is unavailable.

Jabber is available for download on university owned computers in Software Center (Windows) and Self Service (MacOS).

Download and Install Jabber Install Jabber for Windows or MacOS The plus will turn to a check when enabled for that device type.

Click on the plus below each device that you will be utilizing to answer university phone calls.

Select Appalachian State University from the drop down and click submit.

Navigate to: (If you are off the AppState network please ensure a connection to Pulse Secure before completing the next steps).

Cisco Jabber is a software package that replicates VOIP desk phones remotely using your computer or mobile device.Ĭisco Jabber is available for installation on Windows, Mac, iOS and Android devices.

Cisco jabber for windows phone only